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This policy, sets out the basis on which Devhaus pte ltd a company incorporated under the laws of Singapore with its registered office address 11 Keng Cheow Street, #02-03, Singapore 059608, The Riverside Piazza and (Unique Entity Number 202008696G) (together with our subsidiaries, our holding company, subsidiaries of our holding company from time to time, collectively called "Devhaus" or “we”) collects personal data from you and how we process such data. By visiting our website devhaus.com.sg (our “Site”), you accept and consent to the practices set out below.
1. COLLECTION OF INFORMATION
1.1 For the purposes outlined in Clause 2., we may collect and process the following
information about you:
(a) Information you give us - information that you provide us (which may include your
name, address, email address, telephone number, credit card information and other
personal description) by filling in forms on our Site, or by corresponding with us (by
phone, email or otherwise), for example:
(i) when you report any problem to us;
(ii) when you use certain features on our Site;
(iii) when you request any support from us; or
(iv) when you complete any survey or questionnaire we send you.
(b) Information we collect about you - information automatically collected when you visit
our Site, for example:
(i) technical information, including the Internet protocol (IP) address used to connect
your computer to the Internet and your log-in information, browser type and version,
time zone setting, browser plug-in types and versions, operating system and
(ii) information about your visit, including the full Uniform Resource Locators (URLs),
clickstream to, through and from our site (including date and time), products you
viewed or searched for, page response times, download errors, length of visits to
certain pages, page interaction information (such as scrolling, clicks, and mouseovers), methods used to browse away from the page, and any phone number used to
call our customer service number.
(c) Information we receive from third parties - We work with third parties and we may
receive information about you from them, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks,
analytics providers, search information providers, or credit reference agencies. We
will notify you when we receive information about you from them and the purposes
for which we intend to use that information.
1.2 We only retain personal data for so long as it is necessary. Data may be archived as long as the purpose for which the data was used still exists.
2.1 We use information held about you for the following purposes:
(a) providing, improving and developing our services;
(b) researching, designing and launching new features or products;
(c) presenting content and information in our Site in the most effective manner for you
and for the device you use;
(d) providing you with alerts, updates, materials or information about our services or
other types of information that you requested or signed up to;
(e) collecting overdue amounts;
(f) complying with laws and regulations applicable to us in any part of the world;
(g) responding or taking part in legal proceedings, including seeking professional advice;
(h) for direct marketing purposes (please see further details in Clause 2.2 below);
(i) communicating with you and responding to your questions or requests; and
(j) purposes directly related or incidental to the above.
2.2 We intend to use your personal data in direct marketing (i.e. offering or advertising products or services by sending the relevant information directly to you). We require
your consent specifically for this purpose and you may opt out any time. For the purpose of this clause:
(a) the personal data that may be used in direct marketing are those that you provide to us or we collect from you under Clause 1.1 above;
(b) the type of services or products that may be offered or advertised will be Digital Transformation Services, Web Design & development service, Digital Marketing Services and other professional services;
(c) the relevant information may be sent to you by email, advertisements, phone call;
(d) you may opt out any time by in the dedicated communication channel's unsubscribe
link. We will cease to send you marketing information without charge.
We will keep your personal data we hold confidential but you agree we may provide information to:
(a) any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in Section 5 of the Companies Act (Chapter 50);
(b) personnel, agents, advisers, auditors, contractors, financial institutions, and service
providers in connection with our operations or services (for example staff engaged in 2 the fulfilment of your order, the processing of your payment and the provision of support services);
(c) our overseas offices, affiliates, business partners and counterparts (on a need-toknow basis only);
(d) persons under a duty of confidentiality to us;
(e) persons to whom we are required to make disclosure under applicable laws and regulations in any part of the world; or
(f) actual or proposed transferees of our operations (or a substantial part thereof) in any part of the world.
4.3 We use persistent cookies and session cookies. A persistent cookie stays in your browser and will be read by us when you return to our Site or a partner site that uses
our services. Session cookies only last for as long as the session (usually the current visit to a website or a browser session).
4.4 We use the following cookies:
(a) Strictly necessary cookies - These are cookies that are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
(b) Analytical/performance cookies - They allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.
(c) Functionality cookies - These are used to recognise you when you return to our Site. This enables us to personalise our content for you, greet you by your name and remember your preferences (for example, your choice of language or region).
(d) Targeting cookies - These cookies record your visit to our Site, the pages you have visited and the links you have followed. We will use this information to make our Site and the information displayed on it more relevant to your interests.
4.5 You can block cookies by activating the setting on your browser that allows you to
refuse the setting of all or some cookies. However, if you do so, you may not be able
to access all or parts of our Site.
4.6 We may use third-party web services on our Site. The service providers that
administer these services use technologies such as cookies (which are likely to be
analytical/performance cookies or targeting cookies), web server logs and web
beacons to help us analyse how visitors use our Site and make the information
displayed on it more relevant to your interests. The information collected through
these means (including IP addresses) is disclosed to these service providers. These
analytics services may use the data collected to contextualise and personalise the
marketing materials of their own advertising network.
Our Site or our communication with you may from time to time contain links to thirdparty websites over which we have no control. If you follow a link to any of these
websites, please note that they have their own practices and policies. We encourage
you to read the privacy policies or statements of these websites understand your
rights. We accept no responsibility or liability for any practices of third-party websites.
6.1 All information you provide to us is stored on our secure servers.
6.2 Any payment transactions will be encrypted using TLS/SSL technology.
6.3 We review our information collection, storage and processing practices from time to
time to guard against unauthorised access, processing or use.
6.4 Please note, however, the transmission of information via the Internet is not
completely secure. Although we will do our best to protect your personal data, we
cannot guarantee the security of your data transmitted to our Site; any transmission
is at your own risk.
7.1 You have the right to:
(a) check whether we hold personal data about you;
(b) access any personal data we hold about you; and
(c) require us to correct any inaccuracy or error in any personal data we hold about you.
7.2 Any request under Clause 7.1 may be subject to a small administrative fee to meet
our cost in processing your request.
We may amend this policy from time to time by posting the updated policy on our
Site. By continuing to use our Site after the changes come into effect means that you
agree to be bound by the revised policy.
If you have any questions, comments or requests regarding personal data, please
address them to:
Last updated: 16th June 2022